GPS Tracking Policies
The entire line of Track What Matters GPS fleet vehicle tracking devices and management systems comes with a 1 year warranty.
If your GPS fleet vehicle tracking device is less than 1 years old, and it stops functioning properly (free of any damage or tampering), we will replace it. If you have any other problems with any of our GPS tracking systems or software, simply call Track What Matters customer service at 800-293-0420. Customer support is available via phone 24 hours a day, 7 days a week.
Terms of Service
1. Information We Collect.
If you choose to subscribe to our Services, we may require you to provide contact and identity information, billing information, shipping information and other personal information. Where possible, we indicate which fields are required and which fields are optional.
We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics and behavior to better understand, protect and serve you. This information may include the URL that you just came from, your computer browser information, and your IP address.
If you establish a credit account with us to pay the fees we charge, we collect some additional information, such as a billing address, a credit card number and a credit card expiration date and tracking information from checks or money orders.
2. Our Use of Your Information.
3. Our Disclosure of Your Information.
Legal Requests: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws to help protect all parties from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, account history (including, but not limited to all stored recording files) without a subpoena. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to: prevent imminent physical harm or financial loss; or report suspected illegal activity.
Company employees who have access to personal information of clients are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for the Company.
5. Accessing, Reviewing and Changing Your Personal Information.
Upon your request, we will deactivate your account, contact information, billing information, shipping information, and financial information from our active databases. To make this request, email Customer Service or call 1-800-293-0420. Such information will be deactivated as soon as reasonably possible based on your account activity and in accordance with our deactivation policy and applicable law.
We will retain in our files some personal information you have requested to remove to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests.
6. Control of Your Password.
7. A Special Note About Children.
IT IS THE SOLE RESPONSIBILITY OF THE BUYER TO CONSULT LEGAL COUNSEL FOR THE INTERPRETATION OF ANY LAWS APPLICABLE TO THE AREA OF INTENDED USE OF THESE PRODUCTS.
Contact us today!
Call us at 800-293-0420 or submit contact form to discuss your specific needs!